69jili Privacy
Policy

Introduction

69jili operates an online gaming platform accessible at 69jili.org, offering casino-style games, slots, bingo, live dealer tables, and related services to registered players in the Philippines. In the course of providing these services, 69jili collects and processes certain personal information about you.

This Privacy Policy applies to all personal data collected through the 69jili website, mobile platform, customer support channels, and any other touchpoints through which you interact with 69jili. By registering for a 69jili account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside the 69jili Terms & Conditions, which govern your use of the platform. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

Data We Collect

2.1 Registration Data

When you create a 69jili account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and password (password stored in encrypted form)
• Residential address (required for identity verification)

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and PAGCOR requirements, 69jili may request the following documents during the KYC verification process:

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, PhilSys National ID)
• Proof of address (e.g., utility bill, bank statement dated within the last three months)
• Selfie photograph for identity confirmation
• Source of funds documentation where required by applicable regulations

2.3 Financial Transaction Data

When you make deposits or withdrawals, 69jili collects:

• Payment method details (e.g., GCash mobile number, PayMaya/Maya account reference, bank account details for bank transfer)
• Transaction amounts, dates, and reference numbers
• Transaction history and account balance information

2.4 Gaming Activity Data

69jili automatically records data related to your gaming activity on the platform, including:

• Games played, wager amounts, and game outcomes
• Session duration and login/logout timestamps
• Bonus and promotion usage history
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

2.5 Technical and Device Data

When you access the 69jili platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Pages visited, time spent on pages, and navigation patterns
• Referring URL and search terms used to find the platform

2.6 Customer Support Data

When you contact 69jili customer support, we collect records of your communications, including chat transcripts, email correspondence, and any information you provide in the course of seeking support.

How We Use Your Data

69jili uses the personal data we collect for the following purposes:

3.1 Account Management and Service Delivery

• Creating and managing your 69jili player account
• Processing deposits and withdrawals via GCash, PayMaya/Maya, and bank transfer
• Providing access to games and platform features
• Delivering customer support and responding to your inquiries
• Sending account-related notifications (e.g., transaction confirmations, security alerts)

3.2 Legal and Regulatory Compliance

• Verifying your identity and age (21+ requirement) in accordance with Philippine law
• Complying with PAGCOR regulatory requirements for licensed online gaming operators
• Meeting obligations under the Philippine Anti-Money Laundering Act (AMLA) and its amendments
• Responding to lawful requests from Philippine government authorities and regulatory bodies
• Maintaining records as required by applicable law and regulation

3.3 Platform Security and Fraud Prevention

• Detecting and preventing fraudulent activity, bonus abuse, and multi-accounting
• Monitoring for suspicious transaction patterns that may indicate money laundering
• Protecting the integrity of games and ensuring fair play for all players
• Investigating and resolving disputes and complaints

3.4 Platform Improvement

• Analyzing aggregated, anonymized usage data to improve platform performance and user experience
• Testing new features and game offerings
• Conducting internal research and analytics to better understand player preferences

3.5 Responsible Gaming

• Monitoring gaming patterns to identify potential problem gambling behavior
• Administering responsible gaming tools including deposit limits, session timers, and self-exclusion
• Communicating responsible gaming information and resources to players where appropriate

3.6 Marketing Communications

With your consent, 69jili may send you promotional communications about new games, bonuses, and platform updates via email or SMS. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting customer support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

Legal Basis for Processing

69jili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (Republic Act 10173):

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR requirements, AMLA obligations, and tax reporting requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

Data Sharing

5.1 Service Providers

69jili shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (for GCash, PayMaya/Maya, and bank transfer transactions), identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and fraud detection services. All service providers are contractually required to process your data only on 69jili's instructions and to maintain appropriate security standards.

5.2 Game Providers

Certain game providers whose titles are available on the 69jili platform may receive limited technical data (such as a player identifier and session token) necessary to deliver the game experience. Game providers do not receive your full personal profile or financial details.

5.3 Regulatory and Law Enforcement Authorities

69jili may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. 69jili will notify you of such disclosures where legally permitted to do so.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 69jili's assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

Data Retention

69jili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods are as follows:

• Account and registration data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support records: Retained for three (3) years from the date of the interaction, or longer where required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, 69jili will securely delete or anonymize your personal data in accordance with its data disposal procedures.

Data Security

69jili implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 69jili platform
• Encryption at rest for sensitive personal and financial data stored on 69jili servers
• Access controls limiting access to personal data to authorized personnel on a need-to-know basis
• Regular security audits and vulnerability assessments of the platform infrastructure
• Two-factor authentication options available to players to enhance account security
• Incident response procedures for detecting, reporting, and responding to personal data breaches

While 69jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 69jili will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.

Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the following rights with respect to your personal data held by 69jili:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 69jili holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by 69jili.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 69jili's legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the 69jili Data Privacy Officer via the support email listed in Section 13 of this Privacy Policy. 69jili will respond to all data rights requests within thirty (30) days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.

Cookies Policy

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 69jili platform. They allow the platform to recognize your device, remember your preferences, and provide a more personalized experience. 69jili also uses similar technologies such as web beacons and local storage for comparable purposes.

9.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that help protect against fraudulent activity. These cookies cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations to improve your experience on return visits.
• Analytics cookies: Collect anonymized data about how players use the platform, including pages visited and time spent, to help 69jili improve the platform. This data is aggregated and does not identify individual players.
• Marketing cookies: Used with your consent to deliver relevant promotional content about 69jili games and offers. These cookies track your interactions with promotional content.

9.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling non-essential cookies may affect the functionality of certain platform features. Disabling essential cookies will prevent you from using the 69jili platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Minors

The 69jili platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gaming. 69jili does not knowingly collect personal data from individuals under the age of 21.

If 69jili becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all associated data will be deleted in accordance with applicable law, and any deposits will be returned in accordance with regulatory requirements. If you believe a minor has registered on the 69jili platform, please contact our support team immediately.

International Data Transfers

In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where 69jili uses cloud infrastructure or service providers whose servers are located abroad. Where such transfers occur, 69jili ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act, including contractual data protection clauses with the receiving party.

69jili will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your consent.

Policy Changes

69jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Privacy Policy will be communicated to registered players via email or prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the 69jili platform following notification of changes constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed of how 69jili protects your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 69jili handles your personal data, please contact our Data Privacy Officer. You may also use these contact details to exercise your data rights as described in Section 8.

69jili aims to respond to all privacy-related inquiries and data rights requests within thirty (30) days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).